Privacy Policy
Last updated: February 15, 2026
1. Overview
This Privacy Policy explains how SimbaRef (“we”, “us”, “our”) collects, uses, and protects information when you use our referee management services, including the SimbaRef iOS app and the SimbaRef web portal hosted at simbaref.digitaldocsinc.com.
2. Information We Collect
We may collect the following types of information:
- Account Information – such as your name, email address, and login credentials.
- Assignment & Schedule Data – such as games you are assigned to, roles you perform (referee, timekeeper, umpire, etc.), locations, dates, and times.
- Payment & Pay Stub Data – such as information related to game payments, pay stubs, and payment history associated with your account.
- Usage Information – such as device information, IP address, and basic analytics about how you use the app or website.
3. How We Use Your Information
We use the information we collect to:
- Authenticate you and provide secure access to the app and web portal.
- Display your game assignments, crews, pay stubs, and related information.
- Support league and tenant administrators in scheduling and managing referee assignments.
- Communicate with you about your account, support requests, and service updates.
- Maintain and improve the SimbaRef service and user experience.
4. Subscriptions and In-App Purchases
SimbaRef may offer auto-renewing subscription plans that are billed through Apple’s App Store. We do not receive or store your full payment card details. Payment processing and billing information are handled by Apple in accordance with Apple’s terms and policies.
Subscription status may be associated with your account so that we can determine your access to premium features.
5. Cookies and Similar Technologies
Our web portal may use cookies or similar technologies to maintain your session, remember your preferences, and improve the service. You can adjust your browser settings to limit or disable cookies, but some features may not function properly if cookies are disabled.
6. How We Share Information
We may share your information in the following ways:
- With your league, organization, or tenant administrators so they can manage assignments and payments.
- With trusted service providers who assist us with hosting, email, logging, or analytics, under appropriate safeguards.
- When required by law, regulation, legal process, or governmental request.
We do not sell your personal information to third parties.
7. Data Security
We use reasonable technical and organizational measures to protect your data against loss, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Your Choices & Rights
You may request that we update or correct your account information by contacting us. If you are using SimbaRef through a league or tenant, some data may be managed by that organization’s administrator.
If you wish to stop using SimbaRef, you may request that your account be deactivated. Some information may be retained as required by law or for legitimate business purposes.
10. Children’s Privacy
SimbaRef is intended for use by leagues, organizations, and adult referees. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the service after changes are posted indicates your acceptance of those changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled,